Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of izonfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***r
Super quality and fast delivery! Thanks a lot!!
M***k
My product arrived in time. Thanks!
S***a
Thank You Very Much. Very cool. Color as the photo.
R***l
I was just looking where to buy Women’s Eco-Leather Backpack with Ethnic Style Strap online. thanks to the seller!
V***a
Though I’ve only had this item for 3 days three weeks I’m quite overjoyed with it. This a rewarding bargain. I purchased it for my buddy. We were both impressed with the quality of thegood. The order actually came like a shot and I was quite contented. Women’s Eco-Leather Backpack with Ethnic Style Strap way outran my suppositions. I would positively recommend this good. admire it so much I am already planning to buy more.
O***r
product is just excellent, spacious and very comfy!
W***m
I am really thankful to the store for setting such a good price for
E***n
fully matches description.
D***l
Accurate sizing and excellent quality. Good work!
M***a
With a discount, Women’s Eco-Leather Backpack with Ethnic Style Strap is a great offer. Loved the seller attitude!
A***a
love this item, everything as described, thx
S***e
Recommend!!
S***e
even without a discount is still really affordable
J***a
Even better than the pictures. Came really fast. Thanks to the store, I Love It.
R***l
Fastest shipping. Thank you. Will be returning soon for more.
M***y
excellent quality, i am super glad
L***m
As I can judge from my experience, the quality of is more than satisfactory
T***m
even for a small budget Women’s Eco-Leather Backpack with Ethnic Style Strap is a well-reasoned, useful and pleasant buy. i wasn’t disappointed, just the opposite
A***r
I completely satisfied with the product. Thank you for the great customer service!
H***y
Really glad they have it for sale. Met all my expectations!
J***y
The store offers the cheapest price for Women’s Eco-Leather Backpack with Ethnic Style Strap. awesome deal!
B***n
Buying online has never been more satisfying. Terrific store!
M***e
Excellent quality. Package arrived in good condition. Good work!
K***y
Women’s Eco-Leather Backpack with Ethnic Style Strap with a discount was a really lovely purchase. i am sure i will order again next month
S***a
better than i expected. awesome!
V***a
this store offers best deals in the world i guess. gotta love the seller, it’s always fun and productive to have a chat
T***s
Fast and free shipping. Thank you very much!
E***n
a very good price for the quality
A***a
Very satisfied. Recommend this shop.
C***s
Thank you so much I am leaving a feedback on 5 star
A***a
Women’s Eco-Leather Backpack with Ethnic Style Strap is a perfect value for money
M***w
Women’s Eco-Leather Backpack with Ethnic Style Strap is cool. you won’t be disappointed!
F***a
is good. I really like it.
S***a
amazing quality of + fast delivery. my respect to the store
A***r
good quality of my new . i was a bit worried but it’s fine.
A***n
arrived ahead of time. Quality is excellent!
K***e
I’m glad i managed to find a reputable store where I can buy Women’s Eco-Leather Backpack with Ethnic Style Strap online
M***e
nice quality for the money paid
D***l
Such a low priced Women’s Eco-Leather Backpack with Ethnic Style Strap is truly a bargain. Thanks to the seller!
A***a
even better than i expected!
W***m
Good quality and fast delivery
H***y
For my budget is the perfect solution
A***n
With free shipping available, it’s a great deal.
M***a
I did my best – savings for Women’s Eco-Leather Backpack with Ethnic Style Strap didn’t go in vain. Quite happy with the purchase
A***n
makes a nice gift, glad i bought it
T***s
was packed carefully. loved it