Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of izonfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***e
it was a bit difficult to find a Cute Push-Up Bright Floral Lace Women’s Underwear Set on such a low price. but thanks to the store owner now i’m happier than ever
N***e
came quite fast. Love it!
A***r
great service, top quality of
E***n
it’s really resonably priced, and the store offers a great service.
A***n
Great! Quality super! Fast delivery! Thank You
O***a
Received. Thank You Very Much. Beautiful and not expensive .
W***m
Item with a very good value for money! Conforms to the description.
M***k
thanks, is amazing!
C***y
Brand new Cute Push-Up Bright Floral Lace Women’s Underwear Set for such a modest price in a reputable webstore? I didn’t even have to think twice 🙂
M***e
I was contemplating where to buy Cute Push-Up Bright Floral Lace Women’s Underwear Set online before I found this shop, and now no doubts are left
B***n
Won’t even compare Cute Push-Up Bright Floral Lace Women’s Underwear Set with what is sold in other stores. This one is the best!
L***m
As described on the site, very good product and good material.
T***m
more than worth its cost
T***s
Thank you a lot! Absolutely 5 stars!!!
B***n
very satisfied with the purchase! excellent goods!
M***e
I bought Cute Push-Up Bright Floral Lace Women’s Underwear Set on sale, was delighted with the quality
T***m
Good item and fast shipping. Thank you so much!
K***n
Thanks, My purchase arrived very quickly and it’s perfect, I love it so much!
J***r
Excellent quality of product! Advise this store 🙂
O***r
Everything is fine, I like Cute Push-Up Bright Floral Lace Women’s Underwear Set, it looks as described.
F***k
Fantastic!
A***r
super made
M***a
I strongly believe that the best Cute Push-Up Bright Floral Lace Women’s Underwear Set online is available in this very shop. I seriously tried looking it up elsewhere, but failed
K***y
I had a lot of question about quality and delivery and store was really helpful. Thank you so much!
T***r
met all my expectations. looks great!
H***y
well costs every single cent i paid. fine and cool
M***e
I received within a couple of weeks. Like it so much.
H***y
Highly recommend – Cute Push-Up Bright Floral Lace Women’s Underwear Set matches the description in full
A***r
even better than the similar one i almost bought offline!
M***a
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
D***k
Omg just beautiful
M***a
For my budget is the perfect solution
H***y
Looks Perfect! Recommend! 5/5!
B***y
Given that this is a really low cost Cute Push-Up Bright Floral Lace Women’s Underwear Set, i’m truly astonished with the purchase. The store is great!
M***y
good stuff, really happy with it
M***w
arrived in time and there are no defects. Goods meet the expectations.